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What Information About Customers Does FunWestDoll Collect?
The sole purpose of collecting your personal information is to aid us in always improving our products and services and providing a user – friendly experience for you. There are two main types of information from you that we store. These are:
Why does FunWestDoll need to use your information?
We obtain your personal information to best operate, interact and improve our products and service for you. These include:
We require your personal information for you to place and us to process orders and deliver every product you request. Which involves you forwarding your name, address, contact details, a username and password. From us receiving this information, we can, in turn, deliver your product to your address.
We will also need to access your details to process other requests. Such as if you have an issue with a product or order and you want a refund or to log a complaint. Your details will be recalled by our team to deal with your request efficiently.
We will also require your details concerning your payment method. When you submit your payment method we will need to make sure the payment is processed properly and no fraud is involved.
We will also request your personal information when compiling your account for our store and to improve our store offerings for you. Also, these personal details will be automatically generated when going through the checkout on follow up orders.
You have the option when signing up to the site to opt-in for marketing messages so if you want to sign up to them we’ll hold your personal information for that.
In general, we will hold personal information on you that you’ve entered for the purposes stated above until the point we are not legally required to keep it any longer i.e if you close your account. We will still hold personal details on you such as your name, email and billing and shipping address for a certain amount of years for tax and accounting reasons.
How long do we retain your data?
When you post a comment, the content and its associated metadata will be retained indefinitely. This enables us to automatically recognize and approve any subsequent comments, bypassing the need for manual review.
For registered users (if applicable), we also store the personal information they provide within their user profiles. All users can access, edit, or delete their personal data at any time (except for their username, which cannot be altered). Website administrators retain the ability to view and modify this information as necessary.
What About Cookies ?
To help our website function as efficiently and smoothly as possible we use cookies and other identifiers to help this process. Cookies help by saving relevant information so it can easily be remembered when you are repeating the same process on the site.
you may leave a comment on our site and while you do you will be required to enter your name, email and your website address if you have one. When you come to leave a comment again on the site these details will be sitting in the relevant field already leaving you just having to enter your comment. These cookies will also be stored in our system for a year. So it’s all about convenience and time-saving.
when you are first enquired about cookies when you enter in your login details. The website will then determine whether your browser accepts cookies. This cookie doesn’t extract any personal data and is discarded once you log out or shut down your browser.
you log in, we employ cookies to store your login details and your preference in how your screen displays the site. The login details last for 2 days and the screen options last for a year. There is also the option to select “Remember Me” next to a tickbox on the login screen after inputting your details. Once you log-in this will result in your login being saved for 2 weeks. So you can shut down the browser and come back to it during that space of time and be taken straight into your account. Once you log out of your account the slate is wiped clean and your login cookie is removed.
FunWestDoll does not share your personal information with external parties. Your data remains strictly within our internal team and is never sold to third parties. Only authorized personnel—specifically Administrators and Shop Managers—have access to your details. This access is necessary for core business operations, including order processing, refund handling, customer support, and internal communication.
External Content and Limited Third-Party Access
While FunWestDoll does not share your data proactively, third-party tracking may occur in limited scenarios:
This interaction is governed by the privacy policies of the respective third-party platforms, not FunWestDoll. We advise reviewing their policies if you engage with embedded content.
Rest assured, your personal information remains protected within our team unless explicitly disclosed through your own interactions with external content.
Will the Courier or Bank Know What My Purchase Is?
You will maybe have a concern about whether your purchase details will be relayed to the bank or courier after it has been submitted.
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We assure you that this data will be classified and not revealed to anyone but you on receipt inside the package.
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You don’t need to be apprehensive about purchasing with us for fear of anything being revealed on your bill or an express label.
maintain secrecy
All of these details are hidden and kept discrete during the shipping process.
How Secure Is Information About Me?
Security of data regarding you is of paramount importance to us at Funwestdoll. The storage of your details with orders and products is confined to our company with zero threat of any outside infiltration.
If you are still concerned about the personal information you have submitted to us you can request an exported file about all the personal data we have stored about you. Provided you have an account with us or you have at least left comments on the site. You also can request with us that we delete all personal data about you we have stored on our books. However, this doesn’t cover any data we hold for legal, administrative or security purposes.
As a rule of thumb
you must always take into account personal security methods when accessing your account here and on the website.
Are Children Allowed to Use FunWestDoll Services?
FunWestDoll do not sell products which are suitable for children. They are adult related products. If you are under 18 you are prohibited from buying products from us and please do not try.